Welcome to the Healthshare Intranet

YOU MUST LOG IN USING MULTI-FACTOR AUTHENTICATION

USING MICROSOFT AUTHENTICATOR
After logging in you will see the page - 'Your Multi-factor Authentication options'

  • Select Add a new Verification code - leave QR code on screen
  • Go to your Microsoft Authenticator app on your phone
  • Click the + at top right screen
  • Click Add Work or school account
  • Scan QR code on screen which will add account to the app
  • Use the code generated in the 'Enter the six digit verification code' box
  • Click Save
  • Multi-factor authentication in enabled
  • Go to one of the links at top of page
  • Enter in a validation code from the app to properly log in

If you want Backup Codes click the 'Print these codes and keep them in your wallet'

USING MICROSOFT AUTHENTICATOR

USING EMAIL
At the page - Your Multi-factor Authentication options

  • Click Code by Email
  • Go to your email account (the email held on Intranet)
  • If you take too long to enter the code it will be invalid - refresh the page to generate a new email with a code
  • Go to one of the links at top of page
  • Enter in a validation code from your email to properly log in
USING EMAIL

Use browser passkeys with any hardware or software security key.

  • Click 'Add a new passkey'.
  • At the 'Add a Multi-factor Authentication Method' tick 'Make this the default Multi-factor Authentication method.
  • Click 'Register your passkey'.
  • You can select Face, Fingerprint or Pin depending on your device setup.
  • You will be then able to sign in using Windows Hello to sign in with your face, fingerprint or pin.
USING PASSKEY

Backup Codes are to be set up alongside another authentication method.

After setting up at least one authentication method eg Verification code, Passkey or Code by Email you will see an option 'Backup Codes'.


If you do not have access to your Multi-factor Authentication device you can use any of the generated passwords instead of a regular security code. Each one of these emergency codes is immediately destroyed upon use.

We recommend printing these codes out and keeping the printout in a safe and accessible location, eg your wallet or a safety deposit box.


Click 'Print these codes and keep them in your wallet'.

USING BACKUP CODES

You can set up more than one authentication method but it must be done at the initial stage.

If you only have one authentication method set up and you wish to add another authentication method at a later stage you need to ask IT Support to delete your existing method.

Then on your next login you will need to begin the process again and set up an authentication method. At this stage you can select more than one method.

If you have issues you cannot reset the MFA yourself. Please contact IT Support or Intranet Admin who will reset it for you so you can start the process again.

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HEALTHSHARE'S PASSWORD POLICY

Create strong passwords using 3 random words with a minimum of 12 characters.

When you use different passwords for your important accounts, it can be hard to remember them all.
A good way to create strong, memorable passwords is by using 3 random words.
Do not use words that can be guessed (like your spouse, children or pet’s name). You can include numbers and symbols if you need to.